Register No. TCB / 003 · Terms of Service

Terms for using the register

These terms cover two different things in one document: using this website, and — for member institutions — submitting to and enquiring against the credit register itself. Read the section that applies to you.

Effective 2026-08-21 · Version 1.0

01

Acceptance

By visiting this site, logging into the member portal, or calling the API, you agree to these terms. If you are acting on behalf of a member institution, you are agreeing on that institution's behalf, and are confirming you are authorised to do so.

02

Who this service is for

TmpTech Credit Bureau is Tonga's national credit information register, operated under licence from the National Reserve Bank of Tonga. The public-facing site is informational. Access to the register itself — the member portal and the API — is restricted to institutions approved by the bureau as members, and to the bureau's own staff. There is no public self-service account; the register is built and populated by member institutions, not by individual sign-up.

03

Governing law

These terms are governed by the law of the Kingdom of Tonga. Nothing in these terms limits or replaces any obligation TmpTech Credit Bureau or a member institution has under its National Reserve Bank of Tonga licence or any other applicable Tongan law.

04

Membership

Membership is by approval of the bureau, and is limited to institutions licensed or regulated to extend credit in Tonga. Membership can be suspended or terminated for breach of these terms, submission of inaccurate data in bad faith, or failure to keep fees current — the bureau will give written notice and a reasonable opportunity to respond before doing so, except where continued access would itself cause harm (for example, a confirmed data breach on the member's side).

05

What a member submits, and what it's promising

By submitting a trade line, a member institution confirms that:

  • The data reflects an actual credit relationship it holds with the subject.
  • It is accurate as of the reporting period submitted.
  • It will correct or withdraw the data promptly if it later turns out to be wrong.

Getting this wrong isn't a formality — a bank's own bad data becomes every other member's bad decision. A member remains responsible for the accuracy of what it submits even after it leaves the register.

06

Making an enquiry

A member institution may only enquire against a subject's file for a legitimate credit purpose — assessing an application, a periodic review of an existing facility, or a similar purpose recorded on the enquiry — and only with the subject's consent, which it must hold before enquiring and must be able to produce if asked. Enquiring "to see what's there" without a live purpose is a breach of these terms and, on a national credit register, a serious one.

07

Confidentiality and no resale

Data obtained from the register — a subject's own record or another institution's trade line data seen through an enquiry — is for the requesting institution's own credit decision only. It may not be resold, redistributed, used for marketing, or disclosed to anyone outside the institution's own credit process.

08

Fees

Membership, submission, and enquiry fees are set out in the bureau's fee schedule provided at onboarding, and billed through the member's account on the platform. The bureau will give reasonable notice before a fee change takes effect for existing members.

09

Disputes over an entry

Either a subject or another member institution may raise a dispute against a trade line. The reporting institution is expected to investigate and respond — correcting, confirming, or withdrawing the entry — within a reasonable time; an entry under dispute is marked as such on the register while that happens, rather than left to read as an uncontested fact.

10

API use

API access is authenticated by token, issued per member institution, and must not be shared outside that institution. Rate limits and batch size limits (published in the API documentation) exist to keep the register usable for every member and may be enforced automatically. Attempting to bypass authentication, rate limits, or row-level access scoping is a breach of these terms.

11

Liability

The bureau maintains the register in good faith and takes the security and permission measures described in the privacy policy, but the credit data itself is only as accurate as what member institutions submit. TmpTech Credit Bureau is not liable for a lending decision a member institution makes based on register data, or for data a member institution submitted inaccurately or without proper consent — responsibility for that data stays with the institution that submitted it. Nothing in this section excludes liability that cannot lawfully be excluded.

12

Acceptable use of the site

The public site — this page, the homepage, and the API documentation — may be used for its intended purpose: learning about the bureau and, for approved members, reaching the login page. Scraping, attempting to enumerate subjects or member institutions, or probing the site for vulnerabilities without authorisation is not permitted.

13

Intellectual property

The TmpTech Credit Bureau name, mark, and the site's own content are the bureau's property. Credit data submitted by a member institution remains that institution's data; the bureau's compilation, scoring, and register of it is the bureau's own work product.

14

Changes to these terms

We will update these terms as the service changes, and give member institutions reasonable notice of any change that affects their obligations. The version and effective date at the top of this page always reflect the current text.

15

Contact

Questions about these terms, or about membership: info@tmptech.to.